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Lachlan is 6 years old and has Fragile X syndrome, an intellectual disability that causes significant developmental delay. Because of this he still uses nappies and other continence products. Atlas McNeil Community was recommended by a friend whose son also has Fragile X syndrome. We couldn’t be happier with the service, the sales team are efficient, ordering is simple, and our products arrive at our door within days. Their huge product range covers all of our son’s needs, from nappies to mattress protectors, disability swim shorts, bed pads etc. I’m very glad we chose Atlas McNeil Community.
My personal experience with Atlas McNeil Community has been nothing short of compassion and genuine care, I am able to phone and speak to staff straight away and not be stuck on hold for 20 minutes, the reason I value that speedy response is that I am time poor and wish to devote as much time as I can to my family and caring for their needs.
The AMHC team always treats us with dignity and understanding. There were times I was so frazzled I didn’t know what I needed when I phoned, but after a 10 minute debrief on life, we were able to not only find a suitable product, but really a solution to Maxi’s needs at the time.
In recent times AMHC were invaluable in the NDIS process, they were able to assist with quotes for my plan review, help me understand value for money and stretch my son’s budget to ensure Maxi doesn’t go without his consumables we cant live without.
I personally recommend Atlas McNeil Community. If you’re looking for a real-people service with someone who gets you.
We would like to thank Atlas McNeil Healthcare Community, for all their support in supplying all the products we require for the ongoing care of our Twin girls who have multiple disabilities and complex needs. We have been an ongoing client of this company for more than a decade. During that time, they have supplied all the onsumables for the girls continence management & care, their specialised bedding underlays to name a few.
During this Covid 19 environment all the Personal Protective Equipment requires
by our in-home support carers to assist us in their care has been sourced through Atlas McNeil. We have never had to be concerned about not having enough of any product. When the demand has been high and the supply low, Atlas McNeil has always ensured that our girls were adequately stocked for their needs.
Their customer support is second to none. We are extremely grateful for the welcoming, informative, warm and understanding response from the team at Atlas McNeil Healthcare Community.